Ever been on the fence about providing feedback? There's now one more reason that you should!
Your feedback is greatly valued here at Firetree. We read and reply to everyone we hear from, good or bad. It's how we celebrate our successes and improve where we need to.
Now Feefo – the world’s largest verified reviews provider – will collect your reviews on our behalf. Why Feefo? Not just because you can see that all reviews are genuine, but because, through them, we are able to fund tree-planting projects in return for your honest feedback.
As a company that relies on a healthy future for cocoa-growing regions across the world, Feefo’s new sustainability feature, Treefo, is the perfect way for us to offer a planet-loving thank you for every review you share.
How is it managed? Feefo partners with reputable climate solutions specialists, to source its tree-planting projects. Ecologi, in turn, works hand-in-hand with genuine project providers who are engaging with local communities to restore landscapes. These tree-planting projects nurture seeds to have the best chance of growing into full-grown trees.
We know from our own research that taste is forefront in the mind when customers choose Firetree, but we also know that ethical trading and sustainability are hugely important too. People like you are choosing more often to shop from sustainably conscious businesses:
- 40% of UK consumers are now conscious shoppers. These are customers who buy from brands that clearly communicate sustainable and ethical practices (Deloitte)
- A poll carried out with Ipsos showed 69% of respondents were ‘interested in making more sustainable choices’
So, whether you're a new customer, or you've been enjoying Firetree Chocolate for many years, there's now an even better reason to send back those feedback requests. It may not be a majestic oak that's planted in return, but it could be a tree that will be just as precious and long-lasting whether locally or in a far-flung destination.
Ready to shop the Firetree Collection? Here's the perfect place to FIND YOUR NEW FAVOURITE.
